The costumer/user acknowledges and agrees that these Terms and Conditions and any and all other legal notices or statements posted on danaefabienne.es constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. Danaefabienne Marketing de Cosmética S.L. reserves the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the site. Any changes are effective immediately upon posting. The costumer/user continued use of the site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. The costumer/user shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. We also reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site (or any part thereof) with or without notice.
Intellectual property and warranty
All information and content available on the site danaefabienne.es, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof collectively named as "content" is the property of Danaefabienne Marketing de Cosmética S.L., our affiliates, partners or licensors, and is protected by United States, Canadian, and other international laws, including laws governing copyrights and trademarks. They are strictly for private use, unless they are subject to different or even more restrictive provisions than the intellectual property code. Any other use will constitute a violation of Intellectual Property, unless prior approval is granted by Danaefabienne Marketing de Cosmética S.L. Any total or partial reproduction of the Danaefabienne Marketing de Cosmética S.L. catalogue, webpage or any material is strictly prohibited. Neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. The provided information on this website have been careful checked and will be regularly updated. However can no guarantee that all information are complete for all time, exact and in last are briefed at this day. This is applied in particular for all connections links to other websites, to that will be refers direct or indirect.
Obligations and responsibilities
In the access or use of the danaefabienne.es the customer/user shall comply with these Terms and Conditions for access or use posted. The customer/user shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the site, any content, product or services that may appear and may not impair in any way the integrity or operation or use. Without limiting the generality of any other provision of these Terms and Conditions, if the customer/user default negligently or willfully in any of the obligations set forth in these Terms and Conditions, it is the customer/user who shall be liable for all the losses and damages that this may cause to Danaefabienne Marketing de Cosmética S.L. as well as our affiliates, partners or licensors.
The photographs and texts shown representing the products on offer are solely for informational purposes. Danaefabienne Marketing de Cosmética S.L. may not be held liable for damages of any kind, whether material, non-material or to the body, that may result from improper functioning or use of the products sold. In any case, the liability of Danaefabienne Marketing de Cosmética S.L. shall be limited to the amount of the order and will not be compromised by simple errors or omissions that could take place when all of the necessary precautions have been taken in the presentation of the products. Danaefabienne Marketing de Cosmética S.L. may not be held liable by a customer or third party for indirect damages, operating losses or losses of profit incurred through whatever means, even if such damage, loss or harm may have been foreseeable by Danaefabienne Marketing de Cosmética S.L. or if the possibility had been brought to the attention of Danaefabienne Marketing de Cosmética S.L. Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.
Danaefabienne Marketing de Cosmética S.L. may not be considered liable for breaching the signed contract in the event of sold-out products or unavailability of products, of force majeure, of interruption of business activity, of full or partial strike of, in particular, the postal services and means of transport or communications, of flooding or of fire. In the very unlikely event of dispute, customers may first address Danaefabienne Marketing de Cosmética S.L. Customer and company accept the courts of Barcelona, Spain as the only competent legal body, regardless of the places of delivery and the methods of payment accepted. These general terms and conditions of sale in English shall be executed and interpreted in accordance with Spanish legislation, legislation to which the parties expressly submit, including regulations regarding the protection of personal data.
We grant the customer/user a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to frame or utilize framing techniques to enclose the Site or any portion thereof and republish, redistribute, transmit, sell, license or download the site or any and/or all content, except caching or as necessary to view the Site. It does excludes the right to make any use of the site or any and/or all Content other than personal use and/or modify, reverse engineering or create any derivative works based upon either the site or any and/or all content as well as the use of any metatags or any other hidden text utilizing any and/or all content.
Third party links and cookies
The general terms and conditions of sale and use of the Danaefabienne Marketing de Cosmética S.L. Company described above and below establish the rights and obligations of the company in the context of the website danaefabienne.es. Accessing this website and conducting e-commerce herein implies the total acceptance of these terms and conditions of sale and use. Any person wishing to benefit from the services provided at this webpage and registered in the system shall hereinafter be referred to as “customer" or as "user”. By clicking on the “Buy” button during the ordering process, customers declare to fully and without reservations agree to these General Terms and Conditions of Sale which, in any case, may be saved and printed by customers in order to be reviewed when deemed necessary. Data filled by danaefabienne.es constitute proof of all transactions made between the company and its customers. In addition, Danaefabienne Marketing de Cosmética S.L. will provide confirmation to customers immediately but usually no longer than 24/96 hours after the order was placed. Likewise, once ordered products have been sent, Danaefabienne Marketing de Cosmética S.L. will notify customers within 24/96 hours that the shipment has been made.
Conclusion of the contract
The information relating to goods and prices is subject to confirmation and without commitment. By placing your order, you are submitting a binding offer based on the information on goods and prices effective at that point in time and based on the announced period of validity; this offer is accepted if and when we confirm acceptance of the offer by means of our shipping confirmation. Until that point in time, we shall be entitled, in particular, to refrain from supplying the goods offered in the event they should be unavailable. A right of delivery of the good shall arise only upon acceptance of the offer. If the product is unavailable after the order has been placed and before the shipment in question has been made, customers will be notified by e-mail that a partial shipment will be made or that their order will be cancelled. If the customers’ account has already been charged, when information about the unavailability of the product is given, a process will begin to refund the corresponding amounts to customers and they will be notified by e-mail about such process. Danaefabienne Marketing de Cosmética S.L. reserves the right to reject any order from a customer in dispute or a reasonable doubt of delivery may exist. We will refund the amount paid by customer as soon as possible; in this regard the company will refund the corresponding amounts within a maximum period of thirty (30) days.
The payment for purchases may be made in several ways:
With a Credit/Debit Card through a SSL secured connection and Visa Verified of our bank Catalunya Caixa.
With your PayPal account.
By cash upon delivery of products which is only available in Spain, Germany, France and Austria.
By bank transfer which may be chosen for orders from several countries in the European Union.
All our shipments are notified by e-mail. After expediting the order the system automatically creates an invoice online, indicating shipping costs and sales tax separately. In case an order is placed from somewhere other than within a European member state the Spanish sales tax (IVA) of 21% will not be charged; this might lead to the need of a manual acceptance. All orders placed are an offer of purchase and are subject to acceptance. Danaefabienne Marketing de Cosmética S.L. reserves the right to reject any order from a customer with whom there is a dispute or exists reasonable doubt of delivery as well as a product is no longer in stock which includes special offers and promotions.
Danaefabienne Marketing de Cosmética S.L. is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The purchaser remains responsible for all charges and fees which may be placed. If the products are returned to sender or the recipient cannot proof a non-delivery past 60 days it is him who is held responsible for the 50% product value and the non-reduced actually paid shipping fees. In case the package is returned to us because the customer cannot be reached or does not receive the package after a notice has been left, it is him who will be held responsible for the non-reduced actually paid shipping fees and a 10% quote of the total bill. The residual value will be returned.
In order to optimize delivery, we appreciate if customers indicate an address where the order can be delivered during normal working hours. A delivery is considered made once the carrier hands the product over to the customer or a notice of attempt to delivery has been left to the customer; this action is materialized through the control system used by the carrier. If the delivered products do not match the ordered indicated on the delivery order, customers must submit their claims within seven (7) days after delivery and we, of course, will replace the product; nonetheless the received product shall not have been opened.
Our cosmetic products are shipped in Spain with MRW and the Spanish Post and the delivery time can be estimated with 3-5 working days (Correos) and 24/48h working days (MRW).
Delivery time to Germany, Austria and Switzerland usually takes approximately 5-10 working days when the Spanish post (Correos) has been chosen as carrier.
Orders within the European Union may take 6-10 working days to delivery; additionally 6-15 working days may be added for delivery to other countries. If the customer orders the shipment via courier the usual period for delivery is 48-96h (Germany) 72-144h (EU) from the moment the package leaves Spain.
Packages are usually sent within 24/48h working days upon order or in case of bank wire upon availability date.
Delivery times are average times for preparing orders and shipping and are calculated based on the estimated time given to us from the Spanish post service and MRW as well as our own experience. These times also vary according to the destination and do not include bank holidays or weekends or any delay forced caused by weather, strike or logistic delay. Our cosmetic products are sent in perfect condition, carefully parceled and insured within its package. In the very unusual event that the package is damaged to the degree that the cosmetics may be harmed the customer must open a claim at the moment of reception and maintain the package as received in order to maintain the possibility of replacement. If this unlikely event occurs please contact us by mail or phone immediately. Recipients should verify shipments upon arrival, expressing their observations and presenting a claim if the package is likely to have been opened or shows clear signs of deterioration. It is at the time of receipt when customers must communicate these circumstances, if applicable, and therefore open a claim to the authority of delivery.
If the product is not the ordered one we will exchange it without any cost and problem.
When you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 15 days from the day on which you acquire physical possession of the goods.
If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.
In order to ensure our customers receive the best level of service we offer a comprehensive returns policy.
Please note that the following returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds. Also please be aware that we cannot be held responsible and provide refunds/exchanges products which have already been used or their seal has been broken.
Should you wish to return an item for any reason please notify us within 15 days of receipt of your order. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning and the reason for the return through our contact us form or via Email.
We will then reply with a unique returns authorization number and the address you need to send the item to. You'll need to package the item securely and include:
- Your order number
- Whether a replacement or refund is needed
- The reason why you are returning the item.
Goods returned should be in their original condition, unused and the seal should not be broken.
Once received items will be checked and refunds on goods where suitable and refund may take between 15-21 days. We cannot issue refunds on simply unwanted goods due the perishable nature of goods on sale. Refunds/exchanges will only be offered on items that are faulty, and were clearly so at the time at which they were dispatched. We will bear the costs of shipment in case of wrongfully delivered products different to the ordered ones. In all other cases it is the buyer who is in charge of the return-shipment.
You may use the contact form, contact us via Email or use our hotlines. Please be aware that the maximum time to make a refund possible is through notfiying us within 15 days of receipt of your order.
The Danaefabienne Satisfaction Guarantee
Danaefabienne of Spain backs up its products sold by danaefabienne.es online store. If for any reason the customer is not completely satisfied with any Danaefabienne product, the price will be reimbursed in full, including shipping costs once the product has been returned to the Company with the corresponding proof of purchase. The consumer and user can process the guarantee by contacting Danaefabienne by email to firstname.lastname@example.org and returning the product within 30 days from receipt of the product to the address:
Danaefabienne Cosmetics Marketing
C. Paris 45-47 entlo.3 08029 Barcelona
Once you have received the product at the address above, we will return the shipping costs of the return.
NOTE: Danaefabienne will not be responsible for transportation costs incurred in case of failure to follow the return instructions. Remember it is imperative to contact before returning.
The prices of our products and are shown with the Spanish sales taxes included and exclude shipping and handling costs until the registration process has been finished. Shipping and handling costs are shown with taxes included. Transport costs are stated separately. The Spanish sales tax (IVA) is applicable to orders placed by residents all member states of the EU. All other orders for destinations outside the EU are IVA exempt, and the sales tax element of the order will be taken off at the checkout; this will equate to an 21% discount from the order total.
Unless a product is on offer, part of a promotion, or offered as a free gift, all prices shown reflect the selling price. Danaefabienne Marketing de Cosmética S.L. reserves the right to change these prices at any time; nonetheless, products will be billed based on the current prices when the order is made; provided the products are in stock.
Danaefabienne Marketing de Cosmética S.L. reserves the right to withdraw any special offers at any time. The customer must meet the requirements for eligibility to purchase in order to take advantage of any special offers. Only one special offer per purchase, unless otherwise stated. Only one free gift is available per order, and will be delivered only while stocks last and if your choice of free gift is unavailable a substitute gift will be sent in its place. Danaefabienne Marketing de Cosmética S.L. will not be held liable if the free gift is not of the purchaser’s choosing. Free gifts cannot be exchanged for other products, nor can an equivalent monetary discount be applied to the order if the free gift isn’t wanted.
Danaefabienne Marketing de Cosmética S.L
Security and Confidentiality
Danaefabienne Marketing de Cosmética S.L. guarantees the protection and confidentiality of personal, domiciliary, payment and any other data provided by our clients in accordance with the provisions of the European Regulation 679/2016 on Data Protection or RGPD.
In accordance with the provisions of the new European Regulation 679/2016 on Data Protection or RGPD, we report:
1. The person responsible for the processing of your data
Social Name: Danaefabienne Marketing de Cosmética S.L. hereinafter "DANAEFABIENNE"
NIF: B65098329 Registered Registration: Commercial Registry of Barcelona, volume 41222, folio, 0124, sheet 383106.
Commercial name: Danaefabienne BEAUTY NATURAL
Address: Paris Street 45-47. Entresuelo 3ª, 08029 Barcelona, Spain
Telephone: +34 937060457 (L-V 10-15h)
Responsible for security: Web Solutions On Line S.L.
Email address: email@example.com
2.1 The purposes of the processing of your personal data are:
Comply with the duty of information and obtaining consent required by European data protection regulations.
Respond to requests for any type of information about our services and products from the different points of contact with the site www.danaefabienne.es and its subdomains.
In case of contracting products: Quality surveys, complaints, suggestions.
Comply with operational requirements due to a purchase, administrative and documentary management, delivery notes, invoices, etc. (all this to comply with the obligations established in the legislation in force, particularly in commercial and fiscal matters).
Management of affiliate account or distributor with notifications by email and / or phone.
Sending newsletters (optional) with the following contents: commercial releases of our products and exclusive promotions and / or free content. In any case, the authorization to treat your data for this purpose is voluntary and its refusal would only result in the fact that you would not receive more email from the contents described in this point. IF YOU WANT TO RECEIVE A DISCOUNT CODE OR ANY EXCLUSIVE TYPE OF OFFER, YOU SHOULD REQUEST IT BY E-MAIL OR THROUGH THE CONTACT FORM.
2.2 What data do we deal with?
Within the framework of the provision of services offered by the entity and conditioned on the purposes agreed by you, our entity will only treat the data strictly necessary for the proper management of the contractual relationship and / or provision of services, and will be exclusively those you have given us for the purchase plus the shipping of your order.
2.3 We will keep your data:
The personal data that you provide will be kept while the contractual / mercantile relationship in force is maintained, or for a period of five years from the last business relationship following the regulations for tax purposes.
However, our entity will continue to keep your information for the sending of commercial communications that we consider to be of interest, as long as its deletion is not requested by the interested party.
You can always exercise the rights recognized by the current regulations by contacting us via e-mail or through the contact form.
3. Legitimation of the treatment.
The legal basis for the treatment of your data is the purchase of one of our products necessary to carry out the contractual operation or its legitimacy is granted by your express consent as your own and principal interested.
Your data is not shared with any third party, except for the entities with whom we have legal obligations in force.
However, based on the legitimate and necessary interest for our activity, it is possible that some of our services require tasks that will be carried out by external suppliers, such as logistics companies or computer management software companies.
Our entity, in its commitment to the privacy and protection of data of the User, will choose only service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and guarantee the protection of the User's rights.
5. Request for personal data
Regarding the rights that you consider as interested, the European Data Protection Regulation (RGPD), you can exercise the following rights:
Right to request access to your personal data contained in our files and change your data in your private area.
Right to request the correction of inaccurate data. The interested party will have the right to obtain the rectification of the inaccurate personal data that concerns him or to complete those that were incomplete.
Right to request the limitation of the treatment in the cases established by the RGPD, in which case, we will only keep them for the exercise or defense of claims.
Right to oppose the processing of data. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. The entity will stop processing the data, except for legitimate, imperious reasons, or the exercise or defense of possible claims.
To exercise your rights, you must send your request to our entity, attaching to it a copy of your ID, passport or other equivalent document proving your identity and, where appropriate, the person who represents you, through the following means :
Mailing address: C / Paris 45-47 Entlo. 3a, 08029 Barcelona, Spain
Also, at any time you may withdraw the consent provided without affecting the legality of the treatment by sending your request by the means indicated above, always accompanying your request a copy of your ID or equivalent document proving your identity.
6. Guarantee of Confidentiality and Security of automated files
DANAEFABIENNE wants to respond to the trust placed in us and taking into account the importance in terms of protection and confidentiality that your personal data require, informs you that it has adopted all the necessary technical and organizational measures to safeguard the security of such data. as required by Royal Decree 1720/2007 that regulates the regulation of security measures for automated files that contain personal data. Nevertheless, the user must be aware that security measures on the Internet are not impregnable.
DANAEFABIENNE can modify these privacy policies to adapt them to the legislative measures or jurisprudence on personal data that are appearing, so it requires reading, each time you provide us with your data through this website.
Child protection policy
The access and use of this website to minors under 18 who are not duly authorized is prohibited. The company Danaefabienne Marketing de Cosmética S.L. understands that from the moment a minor accesses this website, he has the permission of his parents, his tutor or his legal representative.
The company Danaefabienne Marketing de Cosmética S.L. reminds people of legal age who are in charge of minors, that it will be their exclusive responsibility if a minor incorporates their data to request a service.
It also informs them that there are computer programs to limit navigation by filtering or blocking certain contents.
Date of last modification: May 27, 2018.
All for the accomplishment of the contract necessary personal data will be saved in machine readable form and confidential treated. For the treatment on an order necessary data, like name and address, will be in line with of the accomplishment of the delivery, passed on with the delivery of the goods instructed companies. You may make use of your right to delete your personal from out database information sending a letter with the copy of your identification card via post to Danaefabienne Marketing de Cosmética S.L. Calle París 45-47 Entresuelo 3ª 08029 Barcelona, Spain. Hence according to the Spanish law we have to save personal information related to any purchase for 2 years therefore cannot be deleted.
Danaefabienne Marketing de Cosmética S.L
Danaefabienne Marketing de Cosmética S.L. is a limited liability company incorporated under Spanish law.
Address: Calle París 45-47. Entresuelo 3ª, 08029 Barcelona, Spain
Mercantile Registry: Registro Mercantil de Barcelona, tomo 41222, folio 0124, hoja 383106.
Phone: +34 220.127.116.117 (M-F 10-15h)
Purpose of www.danaefabienne.es: this webpage is an online shop of the Danaefabienne Marketing de Cosmética S.L. Company.